Account & Data Deletion Request
In full compliance with Google Play Developer Policies and global data protection standards, MicroPlesk provides a transparent, accessible path for users to request permanent deletion of their mobile app accounts and associated personal data.
📱 How to Request Account Deletion
Method 1: Inside the Mobile App (Instant)
If you have the MicroPlesk mobile app installed on your Android device:
- Open the MicroPlesk mobile app and log in.
- Navigate to the Profile tab from the bottom navigation bar.
- Scroll down to the Account Security section.
- Tap Delete Account and follow the on-screen confirmation steps.
Method 2: Online Request Form (No Login Required)
If you have uninstalled the app or no longer have login access, use the interactive Account Deletion Request Form on this page. Our compliance desk will process your request within 48 to 72 hours.
Method 3: Direct Email Desk
You may also email our data privacy desk directly at contact@microplesk.com with your registered phone number, email address, and company name.
🗑️ What Data Is Deleted
Upon verified account deletion, the following personal data is permanently purged from our active authentication servers:
- Account Credentials: Passwords (salted Argon2 hashes), active authentication tokens, and OTP sessions.
- Personal Contact Info: Personal mobile number, personal email address, and home address.
- App Telemetry & Tokens: Firebase Cloud Messaging (FCM) device push notification tokens, active sessions, and local app cache.
- Profile Customizations: Personal profile image, emergency contact information, and app preferences.
⚖️What Data Is Retained & Statutory Retention Period
MicroPlesk is a business-to-business (B2B) Enterprise HRMS & Indian Statutory Payroll platform deployed on behalf of employer tenant organizations.
Under mandatory Indian statutory labor and tax laws (including the Employees' Provident Funds and Miscellaneous Provisions Act, 1952, Employees' State Insurance Act, 1948, Payment of Wages Act, 1936, and the Income Tax Act, 1961), an employer organization is legally required to preserve historical payroll runs, statutory contribution logs (EPF, ESI, TDS, PT), and biometric attendance records for audit and inspection purposes for a legally prescribed retention window (typically up to 7 to 8 financial years).
These statutory compliance records remain in the legal custody and control of your employing organization (the tenant administrator) and cannot be deleted while statutory retention mandates remain active. However, your mobile access credentials and personal profile links to the application are permanently purged.
⏱️Processing Timeline & Confirmation
• Request Acknowledgment: Immediate upon form or email submission.
• Identity Verification: Within 24 to 48 hours with employer tenant administrator.
• Account Purge Execution: Completed within 48 to 72 hours of verification.
• Completion Confirmation: A confirmation email is dispatched to the requester once the purge is finalized.
Submit Deletion Request
No login required. Complete this form to initiate account and data deletion.